Privacy Policy

Effective date: 13 November 2026 · Operated by MACIF BLAQ, Lagos, Nigeria

This policy explains what personal data the MACIF BLAQ Store collects, why, and the choices you have. It is written to comply with the Nigeria Data Protection Act (NDPA) 2023.

1. What we collect

• Order data you give us: your WhatsApp phone number, your name (optional), and the products, sizes, colours and quantities you order.
• Device storage (local only): we save your number, name and your cookie/consent choice in your browser's local storage on your own device so you don't have to retype them.
• No tracking: the Store uses no analytics, no advertising cookies, no third-party trackers, and does not require or use accounts or passwords.

2. Why we use your data

• To place, confirm, fulfil and deliver your order.
• To send order details and updates to your WhatsApp number (via the official WhatsApp Business platform).
• To handle returns, refunds and support requests.

We do not sell your personal data, and we do not use it for advertising.

3. Where your data lives

Orders are stored in our managed cloud database (Supabase) with access restricted to the MACIF BLAQ team. WhatsApp messages are delivered through Meta's WhatsApp Business infrastructure, which applies Meta's own terms and policies to message transmission.

4. How long we keep it

Order records are kept for as long as needed to fulfil orders, handle disputes and meet accounting obligations. Local data (your saved number and preferences) stays on your device until you clear it in Settings → Clear saved data.

5. Who can see your orders

Order look-up on the Orders page is done by WhatsApp number, so anyone who knows your number could view orders linked to it. This keeps the store simple and account-free; it also means you should use the Store on your own device. You can clear your saved number from the device in Settings at any time.

6. Your rights (NDPA 2023)

You may request access to your data, correction, deletion, or object to processing. Because we hold no accounts, the fastest route is to message us from the WhatsApp number used for the order (see Contact). We will respond within a reasonable time. You also have the right to lodge a complaint with the Nigeria Data Protection Commission.

7. Cookies and local storage

The Store uses only essential local storage (not tracking cookies): remembering your number/name, your consent choice, and nothing else. The cookie banner on first visit lets you accept this; there is no non-essential category to opt into because none exists.

8. Children

The Store is not directed at children under 13. If you believe a child has placed an order, contact us and we will remove the associated data.

9. Changes

If this policy changes materially, the effective date above will be updated.